Data Protection Policy

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INFORMATION & PRIVACY POLICY

 

According to Articles 5 and 6 of the law “Ley Orgánica 15/99 on Personal Data Protection” the personal data voluntarily provided through these forms included for user registration on this Web Site or through any other means, will be saved as a data file under the responsibility of Arcos Hermanos S.A. in order to fulfill requests and/or queries and is for the internal use of the company only.

 

Also, your personal data may be used to send the ARCOS HERMANOS S.A Newsletter, as well as any other information concerning ARCOS HERMANOS products or other special commercial offers you may be interested in. This information may be transmitted by phone call, fax, ordinary mail, e-mail or other electronic means (SMS/MMS).

 

Please note: your personal data may be transferred to a third party in order to better answer your question.

 

CONSENT

 

Use of this Web site indicates your consent, agreement and acceptance of these terms.

 

REQUIRED INFORMATION

 

All personal data that we request for the filling of forms on our web site is compulsory and required. If a field is missing we will not be able to process your query and/or request.

 

ACCURACY AND QUALITY OF DATA

 

The user is responsible for the veracity and accuracy of the data provided. ARCOS HERMANOS S.A acts only as a service provider. In the case of anyone providing false personal data or data which belongs to a third person without their consent, ARCOS HERMANOS S.A reserves the right to delete such data in order to protect the rights and privacy of its owner.

 

In addition it is the strict policy of Arcos Brothers not to collect or process personal data from minors under the age of fourteen. In the case of someone below the age of fourteen providing us with his/her personal data through the contact form displayed on the ARCOS HERMANOS Web Site, or through any other means, ARCOS HERMANOS S.A reserves the right to delete such data.

 

It is the user’s responsibility to inform ARCOS HERMANOS S.A of any changes in the data provided, in order to keep the data up to date.

 

DATA SECURITY AND CONFIDENTIALITY

 

ARCOS HERMANOS S.A seriously undertakes its obligation to keep the privacy and confidentiality of any personal data collected, and to adopt the appropriate technical and organisational measures in order to protect personal data against the following: accidental or unlawful destruction, accidental loss or unauthorised disclosure, alteration and access or all other unlawful forms of processing taking into consideration the state of the technology available, the nature of the data, and exposure to risk, in accordance with the Royal Decree 994/1999 June 11th.

 

EXERCISING YOUR RIGHTS

 

The user can exercise his or her rights of access, rectification, cancellation and objection at any time by a written request to the person responsible for the file according to the terms established by the code 1/1998 on the 19th of January by the Spanish Agency for Data Protection. Please direct all inquiries to: ARCOS HERMANOS S.A, Parque Empresarial Campollano, Avda. Gregorio Arcos s/n 02007- Albacete (España).

 

CHANGES IN OUR DATA PROTECTION  POLICY

 

Notwithstanding the above mentioned, we are committed to communicating any changes in our Data Protection Policy through this Web Site, including the possibility of correcting any erroneous data.